A service provider sells crystal ornaments by way of a reside TikTok broadcast.
CFOTO | Future Publishing | Getty Photos
TikTok Store is a rising risk to main e-commerce gamers corresponding to Shopee and Lazada in Southeast Asia.
It comes as its guardian ByteDance pushes the quick video app in markets outdoors the U.S. and India to create various income streams.
TikTok Store is the e-commerce market of quick video app TikTok, which is owned by Chinese language tech large ByteDance. The buying app allows retailers, manufacturers and creators to showcase and promote their items to customers.
In 2022, TikTok Store expanded to 6 Southeast Asian international locations â Singapore, Malaysia, Indonesia, the Philippines, Vietnam and Thailand.
“TikTok continues to develop quickly in Southeast Asian international locations. We estimate that TikTok’s 2023 [gross merchandise value] will attain 20%~ of Shopee, which we recommend prompted Shopee to defensively enhance gross sales and advertising since April,” stated Shawn Yang, analyst at Blue Lotus Analysis Institute, in a latest report on Sea Group, the proprietor of Shopee.
TikTok didn’t need to remark or reveal numbers.
TikTok Store’s GMV, or complete worth of products bought, skyrocketed greater than 4 instances to $4.4 billion in Southeast Asia in 2022, in accordance with inside information obtained by tech media outlet The Info. TikTok Store is reportedly aiming for a GMV target of $12 billion by 2023.
Impulse shopping for from watching content material is a bonus TikTok has.
Sachin Mittal
Head of telecom & web sector analysis, DBS Financial institution
To be clear, TikTok Store’s present GMV is just a fraction of Shopee and Lazada’s.
Shopee netted $73.5 billion in GMV in 2022 whereas Lazada’s GMVÂ was $21 billion for the yr via September 2021, in accordance with obtainable public figures.
Rising risk
A TikTok spokesperson instructed CNBC that TikTok Store “continues to develop quickly” as each giant and small customers use the platform to achieve new prospects. TikTok is “centered on the continued improvement of TikTok Store in Southeast Asia,” stated the spokesperson.
As of Could, the variety of TikTok customers in Southeast Asia alone is 135 million, in accordance with market analysis firm Insider Intelligence.
Indonesia has the second largest inhabitants of TikTok users after the U.S., in accordance with Statista.
Indonesia is Southeast Asia’s most populous nation, the place 52% are younger individuals and it has around 113 million TikTok users.
“Impulse shopping for from watching content material is a bonus TikTok has,” Sachin Mittal, head of telecom & web sector analysis at DBS Financial institution, instructed CNBC.
Sea Group is banking on its e-commerce arm Shopee to elevate the group’s stability sheet as its gaming arm Garena continues to see income decline, given the shortage of a powerful video games pipeline and the continued ban of its flagship recreation Free Hearth in India as a result of nationwide safety threats.
Shopee is expanding its footprint in Malaysia and continues to construct up its Brazil operations after exiting a number of European and Latin American markets.
TikTok is spending an unimaginable sum of money proper now on incentives to onboard consumers and sellers, which might not be sustainable.
Jonathan Woo
Senior analyst, Phillip Securities Analysis
A survey carried out by on-line retail insights firm Dice Asia revealed that consumers spending on TikTok Shop are lowering their spending on Shopee (-51%), Lazada (-45%), Offline (-38%) in Indonesia, Thailand, and Philippines.
Shopee and Lazada declined to touch upon competitors from TikTok Store.
Information from net analytics agency Similarweb revealed that Shopee is at the moment the most important on-line market in Southeast Asia, holding 30% to 50% visitors share throughout the area within the final three months, whereas Lazada holds the second spot with 10% to 30% visitors share.
Scrutiny on TikTok
TikTok Store’s push comes because the app is being scrutinized in its largest market, the U.S., amid rising geopolitical tensions and tech rivalry between China and the U.S.
Final week, the U.S. state of Montana banned TikTok, which may spark different states to swimsuit. TikTok disputed Montana’s allegations that the Chinese language authorities “may entry information about TikTok customers, and that TikTok exposes minors to dangerous on-line content material” in a lawsuit filed Monday to try and reverse the ban.

TikTok CEOÂ Shou Zi Chew’s testimony before Congress in March didn’t ease lawmakers’ worries in regards to the app’s connections to China or the adequacy of Venture Texas, its contingency plan to retailer U.S. information on American soil.
TikTok has additionally been banned in India since 2020, alongside different apps stated to have Chinese language origin. It’s not accessible in China, although its Chinese language model Douyin is broadly utilized by over 750 million every day energetic customers.
Not sustainable
However TikTok is burning money to develop, a examined technique to win market share.
“TikTok is spending an unimaginable sum of money proper now on incentives to onboard consumers and sellers, which might not be sustainable,” stated Jonathan Woo, senior analyst at Phillip Securities Analysis. Woo stated he estimates the incentives to be between $600 million and $800 million a yr, or 6% to eight% of a $10 billion GMV in 2023.
To incentivize sellers to hitch the platform, TikTok Store waived commission fees when it launched in Singapore in August. Retailers had been solely required to pay a 1% fee charge.
Information from Apptopia, an app analytics firm, confirmed that TikTok Store Vendor Heart app has been attracting an growing variety of downloads in Indonesia over the previous one yr.
In the meantime, Shopee expenses greater than 5% on fee, transaction and repair charges.
A CNBC test revealed that four-ply bathroom paper from Nomieo was promoting on TikTok at 5.80 Singapore {dollars} for twenty-seven rolls. Compared, the identical items are promoting at round SG$16.80 on Shopee.
Woo famous that TikTok Store is “nonetheless very younger” and within the “burn-cash-to-grow section which can not bode properly in in the present day’s market given increased price of funding.”
TikTok Store can also be “only a platform with no end-to-end capabilities” not like Shopee and Lazada which have been investing closely in bettering logistics for sooner deliveries and returns, growing total person expertise and belief for sellers and consumers, he stated.
Total, I feel TikTok Store has the potential to be as massive as Shopee or Lazada, although this may take fairly numerous years.
Jonathan Woo
Senior analyst, Phillip Securities Analysis
It additionally has a smaller person base at this cut-off date with a youthful demographic which suggests much less spending capacity, stated Woo.
“I do not suppose there is a massive threat to Shopee from TikTok,” stated Mittal. “Shopee can afford to lose some market share, however Lazada can not.”
Lazada has been making an attempt to meet up with Shopee ever since Shopee overtook the corporate to turn out to be Southeast Asia’s greatest e-commerce platform in 2020.
“Total, I feel TikTok Store has the potential to be as massive as Shopee or Lazada, although this may take fairly numerous years,” stated Woo, noting the hole between TikTok Store and Shopee’s GMVs.