Apple Watch and HomePod sensible speaker customers are reporting issues with organising the gadgets whereas utilizing iCloud. Many new patrons have taken to boards to complain about this on Christmas morning, doubtless after receiving contemporary Apple merchandise as Christmas items. Apple’s standing web page confirms that there’s an ongoing concern with ‘iCloud Account and Sign in’ for the previous few hours and that ‘some customers are affected’ and could also be ‘experiencing an issue with the service’.
Apple’s standing web page suggests that the ‘iCloud Account and Sign in’ concern was nonetheless ongoing on the time of penning this report. The concern was first reported by MacRumors saying that its boards have been additionally seeing individuals publish complaints of setup failure on the Apple Watch and HomePod.
One person, going by the username BeatCrazy, wrote that his new Apple Watch SE purchases are failing verification upon setup. Several customers have commented under his publish confirming that they have been experiencing related issues.
BeatCrazy says that the verification course of is failing constantly, stopping him from organising the brand new Apple Watch SE GPS + Cellular fashions that he purchased for his youngsters for Christmas. He says that he’s in a position to sign up utilizing Apple IDs and passwords, however the course of halts when he’s requested to enter the passcode of one other gadget.
“I realize it is Christmas morning and Apple’s activation servers are probably on overload, but this still seems unnecessarily frustrating. I got my two kids (<18 yo) Apple Watch SE + Cellular, with plans to activate via Family Setup/sharing. They each already have Apple IDs that are used on iPads regularly. I’m able to start the pairing process using my iPhone, sign into their Apple IDs with their passwords, but [it] keep getting hung when Apple wants me to enter the passcode of another device,” the person wrote. “Apple gives me a choice to ‘reset encrypted data’, which I take as an offer to destroy all their existing Apple ID passwords and data – not a good option IMO.”
HomePod users have also thronged to MacRumors forums complaining of the speaker setup being stuck on ‘configuration’. Complains suggest that the setup is getting stuck even after multiple resets. “I cannot setup my mini. Gets stuck on ‘configuring’ after initial setup, then after a while will reset itself. I have three other HomePods and never before had this issue. Unless there is a fix, mini is unusable,” says a user who goes by the name alecc131.
Because of these setup issues, some users cannot use their new Apple purchases until there is a fix. Apple is yet to respond to these issues, but it looks like this is happening due to an overload of traffic on Apple servers as a lot of users may be initiating the verification process after opening their Christmas presents for the first time.
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